Returns & Exchanges
At US Wall Decor, we want you to love your new space, which is why we offer a 30-day return window for items in their original packaging. Whether the style isn't quite right or you've changed your mind, we are here to make the return process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive your authorization number.
- 2.Prepare the Package
Carefully repack your wall decor in its original shipping box, ensuring all protective materials are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.